SHIPPING POLICY

 

Our Shipping Policy at Exotic Reptile Sales is designed to ensure the safe and efficient delivery of your exotic reptile companion. Here’s what you need to know:

  1. Shipping Method: We use reputable shipping carriers to transport our reptiles, ensuring they arrive at their destination in a timely and secure manner.

  2. Packaging: Each reptile is carefully packaged in a climate-controlled container to maintain optimal conditions during transit. We take special care to minimize stress and ensure the well-being of our reptiles throughout the shipping process.

  3. Shipping Restrictions: We adhere to all local, state, and federal regulations regarding the shipment of live animals. Please be aware of any restrictions or regulations in your area that may affect the delivery of your reptile.

  4. Shipping Schedule: We typically ship reptiles on designated shipping days to ensure minimal transit time. Once your order is placed, we will provide you with an estimated shipping date and tracking information so you can monitor the progress of your shipment.

  5. Arrival Guarantee: We stand behind the health and well-being of our reptiles. In the unlikely event that your reptile does not arrive alive, we offer a comprehensive arrival guarantee. Please refer to our website for full details on our arrival guarantee policy.

  6. Shipping Fees: Shipping fees may vary depending on the size and weight of your order, as well as your location. Shipping costs will be calculated and provided to you during the checkout process.

  7. International Shipping: We offer international shipping options for customers located outside the United States. However, please note that additional fees and import regulations may apply. Be sure to review our international shipping policies before placing your order.

At Exotic Reptile Sales, we’re committed to ensuring a smooth and hassle-free shipping experience for our customers. If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team for assistance. We’re here to help!